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Entering an Order.

Please help us give you the best service possible – provide us with clear, complete and precise copy, specs and instructions. List all parts as to weight, color and size. Show exact horizontal and vertical spacing along with numbering position, part to part changes, perforations, punching, carbon color, size and any special features. A MICR spec sheet or clean sample must be provided with each new check order.

No orders will be entered into production or scheduled for delivery until all instructions, materials and specifications have been received by the plant. Orders must be accompanied by a signed purchase order including those made by telephone, email and uploaded to our ftp. All orders are subject to acceptance or rejection by Victor Printing, Inc. The factory reserves the right to return any order that will not meet machinery specifications. Prices, conditions and specifications are subject to change without notice.

Acknowledgement of Order

We will acknowledge every order as quickly as possible with our interpretation of your instructions. Please check the acknowledgement carefully and notify us immediately if our interpretation of your order is not correct. It is your responsibility to check the acknowledgement against your order! Orders manufactured as per our acknowledgement will be considered correct. Corrections must be made by telephone and confirmed in writing. The acknowledgement will also show our factory order number, price and anticipated shipping date.


Cancellations
In the event that it is necessary to cancel an order you will be billed for all work done by Victor Printing, any materials obtained for production of the order and a $15.00 net charge for entering the order into production.

Returns & Adjustments
All claims for defective manufacturing must be reported within 60 days of invoice date. After this date we will assume no liability regardless of fault. Liability will be limited to dealer invoice cost and shall, in no event, include special or consequential damages. Orders being returned to Victor Printing must have prior approval. Local repair of forms must be authorized by Victor Printing.

Date of Receipt
Date of receipt is counted as the day we receive  your order, provided it is before 10:30 AM and the job is an exact repeat or we have camera ready copy. The next work day is counted as the date of receipt if any of the following apply: it is after 10:30 AM, the copy must be output electronically (ftp, email, disk), or we must set copy.

Work Days
Work days are Monday – Friday and do not
include holidays. The number of days an order is on Proof Out is not counted.

Rush Charges
Rush charges are based on specifications
of an order. Call for details.

Labeling
Carton labels, bills of lading, and packing lists are generated by computer. Completed distributor shipping labels will be used if supplied with the order.

Shipping
All orders will be shipped F.O.B., Sharon, PA. Orders will ship best way, usually UPS or truck, unless otherwise specified. Prepaid charges will be added to your invoice.


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