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| Thank you for placing your trust in the employees of Victor Printing, Inc. To help us better meet your needs please rate
the following questions by selecting a number from 1 - 10 with 1 being the lowest score and 10 being the highest. |
| 1. Your customer experience |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 2. Quality of Commercial Printing (Offset, Digital, Pocket Folders, etc...) |
| (Poorest)
1
2
3
4
5
6
7
8
9
10 (Highest)
N/A |
| 3. Quality of Custom Business Forms |
| (Poorest)
1
2
3
4
5
6
7
8
9
10 (Highest)
N/A |
| 4. Quality of Conceal & Reveal Products (Scratch-off, Pull-tabs, etc...) |
| (Poorest)
1
2
3
4
5
6
7
8
9
10 (Highest)
N/A |
| 5. Quality of Large Format Printing |
| (Poorest)
1
2
3
4
5
6
7
8
9
10 (Highest)
N/A |
| 6. Quality of Direct Mail Services |
| (Poorest)
1
2
3
4
5
6
7
8
9
10 (Highest)
N/A |
| 7. Value of Warehouse and Fulfillment Services |
| (No value)
1
2
3
4
5
6
7
8
9
10 (Priceless)
N/A |
| 8. On time shipping |
| (Never)
1
2
3
4
5
6
7
8
9
10 (Always)
N/A |
| 9. Likelihood of buying from us again |
| (Absolutely Not)
1
2
3
4
5
6
7
8
9
10 (Definitely)
N/A |
| 10. Likelihood of recommending our products/services to others |
| (Absolutely Not)
1
2
3
4
5
6
7
8
9
10 (Definitely)
N/A |
| Please rate your experience with the following departments by selecting a number from 1 - 10 with 1 being the lowest
score and 10 being the highest. |
| 1. Customer Service (Friendly, Knowledgeable, Professional, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 2. Order Entry (Timely, Friendly, Knowledgeable, Professional, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 3. Estimating (Accurate, Competitive, Timely, Professional, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 4. Pre-Press (Timely Proofs, Knowledgeable, Professional, Friendly, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 5. Production (Timely, Print Quality, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 6. Shipping (Timely Shipments, Undamaged Packages, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| 7. Warehouse (Pricing, Capabilities, etc...) |
| (The worst)
1
2
3
4
5
6
7
8
9
10 (The best)
N/A |
| Please rate your overall satisfaction with Victor Printing |
| (Unsatisfied)
1
2
3
4
5
6
7
8
9
10 (Completely)
N/A |
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